Integrations

Transcript and observability importers

Available Retell, Vapi, Intercom, CSV, and JSONL batch audit paths plus honest status for planned observability adapters.

Current importer replays historical transcripts through live gate/event APIs and downloads report. It requires dedicated tenant key and HTTP(S) gate URL.

#Supported now

Format	Status	Accepted shape
Retell	Working, fixture-tested	Call object or `{call: ...}` webhook wrapper; `call_id`, `transcript_object`.
Vapi	Working, fixture-tested	Call object or server-event wrapper; `id`/`callId`, `artifact.messages`.
Intercom	Working, fixture-tested	Conversation object; initial `source`, nested conversation parts; HTML stripped.
Generic CSV	Working, fixture-tested	One turn/row with configurable session, role, text, timestamp columns.
Generic JSONL	Working, fixture-tested	One session/line with `session_id`, `turns`, optional local metadata.
Langfuse export	Planned	No parser exists in current `importer/parsers`.
LangSmith export	Planned	No parser exists in current source.
OTLP export	Planned	No parser exists in current source.
Generic observability chat logs	Planned	Convert first to generic CSV/JSONL; no direct adapter exists.

#Run audit

bash

python -m importer.audit \
  --input calls.jsonl \
  --gate https://api.intentlayer.dev \
  --tenant-key il_xxx \
  --out audit/ \
  --redact

Output: report.html, summary.md, resumable checkpoint.json, and machine-readable run.json.

#Canonical JSONL

json

{"session_id":"call-42","turns":[{"role":"user","text":"Cancel it","timestamp":"2026-07-25T10:00:00Z"},{"role":"assistant","text":"I cancelled your account.","timestamp":"2026-07-25T10:00:02Z"},{"role":"user","text":"No, cancel tomorrow's booking.","timestamp":"2026-07-25T10:00:05Z"}],"metadata":{"campaign":"trial"}}

Metadata stays local. User turns post POST /v1/gate; assistant turns post POST /v1/events as accept. Default rate 1.5 requests/second; 429 and temporary 5xx retry.

#Preview and resume

bash

python -m importer.replay \
  --input calls.jsonl \
  --gate https://api.intentlayer.dev \
  --tenant-key il_xxx \
  --dry-run

Add --checkpoint audit/checkpoint.json for resume. --redact locally masks email/phone before network; server still applies configured redaction.

Source truthimporter/README.mdimporter/audit.pyimporter/replay.pyimporter/parsers